Best 10 RCS (Rich Communication Service) Providers in India

Customer communication is evolving, and Rich Communication Services (RCS) is at the forefront. Unlike traditional SMS, which is limited to plain text, RCS enables businesses to deliver interactive, media-rich, and branded conversations. From images, videos, and carousels to clickable buttons and real-time updates, RCS transforms how brands engage with their customers.

In India, companies across industries are rapidly adopting RCS to boost engagement, drive conversions, and build lasting relationships. With multiple providers offering RCS solutions, choosing the right partner depends on your business size, industry, and communication strategy.

Top 10 RCS Providers in India

1. Sendgun — Leading RCS Provider in India
Sendgun is a trusted RCS provider in India, offering secure, scalable, and affordable messaging solutions. With multi-channel support including SMS, WhatsApp, Email, Voice, and RCS, Sendgun allows businesses to run fully integrated campaigns that engage and convert.

Why Choose Sendgun?

  • AI-driven automation for smarter campaigns

  • Detailed analytics and real-time reporting

  • Easy API integration for startups and enterprises

  • Cost-effective plans with enterprise reliability

2. Route Mobile
Route Mobile is a reliable CPaaS provider offering DLT-compliant RCS solutions. Known for scalability, it supports enterprises with bulk messaging, real-time delivery, and secure APIs.

3. Gupshup
A pioneer in India’s conversational messaging, Gupshup offers SMS, WhatsApp, and RCS services. With AI-powered campaign management, it enables brands to deliver smart, automated, and interactive conversations at scale.

4. Kaleyra
Kaleyra is a global CPaaS provider with a strong presence in India. Its RCS platform ensures seamless integration with enterprise-grade reliability and rich media messaging capabilities.

5. Infobip
Infobip excels in omnichannel messaging, enabling personalized RC
S messages with carousels, clickable buttons, and analytics to maximize customer engagement.

6. mGage
mGage provides robust RCS and mobile messaging solutions for enterprises, helping improve engagement with rich media campaigns and personalized communication.

7. Karix
Karix delivers RCS along with SMS, WhatsApp, and voice solutions. Its platform focuses on interactive, automated messaging to enhance customer experience.

8. Telesign
Telesign offers RCS messaging for secure, interactive communication. Their platform supports global messaging, verification, and analytics to enhance engagement.

9. Msg91
Msg91 provides RCS and multi-channel messaging services in India, enabling businesses to reach customers with branded, interactive messages.

10. 2Factor
2Factor offers RCS alongside SMS and voice solutions. It focuses on reliable, scalable messaging and real-time delivery for businesses of all sizes.

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